09n Privacy Policy

This Privacy Policy applies to all players who use the 09n platform and its website (09n.mom). By accessing and using the platform, players are considered to have accepted the terms set out in this policy.

09n treats players' personal data as a serious responsibility. Accordingly, player data will only be handled in ways consistent with the purposes described in this policy. Any player with questions about this policy is welcome to contact our support team at any time.

1.1 Information provided by players

When players register an account, make a deposit or withdrawal, or contact support, they are required to provide the following information—

• Name and date of birth (for age verification, 21+)
• Email address and contact details
• KBZPay, Wave Money, AYA Pay, or CB Pay account number
• Financial information related to deposit and withdrawal history
• Messages sent by players regarding our services

1.2 Automatically collected information

When players access the platform, the following technical information is recorded automatically—

• IP address and network connection details
• Browser type, version, and language settings
• Type of device used to access the platform (phone, tablet, computer)
• Game history — session data across various games
• Website login and logout timestamps
• Data obtained from cookies and similar tracking technologies

2.1 Main Uses

09n uses players' data only for the following purposes—

• Creating, verifying and managing player accounts
• Processing deposits and withdrawals
• Providing gaming services and enabling access to games
• Managing bonuses, promotions and VIP tier rewards
• Handling player inquiries (via 24/7 Live Chat and email)
• Analyzing players' gaming behavior to provide responsible gambling alerts
• Preventing fraud, money laundering and cyber attacks

2.2 Communication Purposes

With players' consent, 09n will send them promotional notifications, important account-related updates and platform news. Players may opt out of these communications at any time.

3.1 What Are Cookies

Cookies are small data files stored on players' devices when they visit the website. These cookies improve players' browsing experience.

3.2 Cookie Usage

• Essential Cookies: Required for login authentication and player session management
• Performance Cookies: Used to analyze website usage patterns and improve the service
• Functional Cookies: Used to remember language settings and player preferences

Players can control and remove cookies through their browser settings, but please note that doing so may cause some platform features to not work properly.

4.1 Data Sharing Circumstances

09n keeps players' personal information private and does not share it with third parties. However, it may be shared in limited circumstances as follows—

• Payment Processing Providers: Only the information strictly necessary to process deposits and withdrawals via KBZPay, Wave Money, AYA Pay and CB Pay
• Security Verification Services: For fraud prevention and anti-money laundering purposes
• Legal Requirements: Legal directives or requests from authorized authorities with proper legal basis

Service providers working with 09n must follow a data protection framework that aligns with this policy.

4.2 No Sale of Data

09n treats the protection of players' personal information as a top priority and will never sell, rent or trade it to any company or individual.

5.1 Technical Protections

The 09n platform applies the following security measures to protect players' data—

• Data transmissions are protected with SSL (Secure Socket Layer) encryption
• Information stored in the database is encrypted
• Network firewalls are in place to block unauthorized access
• Players' financial transactions are protected with Two-Factor Verification
• Regular security audits of the platform are conducted

5.2 Staff Controls

Staff who can access players' data are restricted by strict access controls. Employees are required to attend regular training on handling personal information. Any staff member accessing players' data without a valid reason is strictly prohibited.

09n retains players' data until the following conditions are met—

• Until the legally required retention period expires after a player's account is closed
• Financial transaction records are retained for a set period in accordance with financial regulations
• Data must continue to be retained throughout the duration of any dispute or legal proceedings

When the retention period expires, players' data will be securely deleted.

The 09n platform is for players aged 21+ only. 09n does not knowingly collect personal information from anyone under 21.

If we become aware that a player is under 21, their account will be immediately closed and any existing data will be deleted without further collection.

09n may update this Privacy Policy from time to time. Any changes will be clearly announced on the website, and the updated date will be shown at the top of this page.

Continuing to use the platform after a policy update means you accept the revised policy. Players are encouraged to check the policy version regularly.

If you have any questions about this Privacy Policy, you can contact the 09n customer support team through the following channels—

• 24/7 Live Chat: Available in Myanmar language via Live Chat on the platform
• Email: [email protected]

Our support team is available 24/7 in Myanmar language. Please include your player account ID when submitting any data-related requests.